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Keep client work aligned with what was agreed.

Worql connects your signed statement of work (SoW), client requests and delivery evidence. Resolve changes before they become unpriced work, and prepare acceptance with less time spent reconstructing decisions.

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Northstar Labs × Keelstone Logistics · Carrier Operations PortalExample engagement

RV-031Needs a decisionInformal yes in SlackSoW v2 governs

Driver certification filtering requested

Worql checked Slack, Jira and meeting transcripts for this engagement and found no approval.

Decides: Rohan Deshmukh, NorthstarReview in the demo

The value of staying aligned

More time for delivery.
More control over the cost.

Keep changes, decisions and acceptance connected, so your team can move work forward with less chasing.

  1. Less time coordinating.

    Bring requests, work and agreement context together for the next decision. Spend less time reconstructing what happened.

  2. Fewer accidental commitments.

    Compare changes with the agreed scope. Resolve added effort and conflicting requirements before they turn into unpaid work or rework.

  3. An easier acceptance review.

    Bring delivery evidence and agreed criteria into one review, with the decision left to the authorized person.

Time recovered gives the team capacity. Cash savings depend on reducing an expense or avoiding an additional hire.

See how a change becomes a decision

Illustrative fixed-price example

One request. Different economics.

A client requests extra work. Worql connects the request to the agreed scope so the team can decide before committing more cost.

Original fee
USD 250,000
Planned direct cost
USD 175,000
Added direct cost
USD 20,000
Explore a decision

Changes this example only. No approval is recorded.

Project gross profit

USD 55,000

USD 20,000 below the original plan

Original plan: USD 75,000 gross profit

Project fee
USD 250,000
Direct delivery cost
USD 195,000

Assumes the supplier delivers the added work at the original fee and incurs the full added cost.

Client impact: The original fee covers both the original scope and the added work.

Hypothetical figures, before overhead and Worql fees. Gross profit is the fee less direct delivery cost. Outcomes depend on what both sides agree and what delivery costs.

For the services firm Understand the effort and commercial decision before committing the team.

For the client Understand what the change costs, what it includes and which alternatives are available.

See the boundaries for both sides

Small requests can turn into unapproved work.

A client asks for a new filter in Slack. An engineer starts building it, but the signed SoW excludes it. The request never becomes a formal change.

The cost starts accumulating before the milestone review. Worql brings the request, work and agreement together so the team can clarify what is included, propose a paid change or deliberately absorb the extra work. The client can see what is being proposed before deciding.

Example engagement. Northstar Labs and Keelstone Logistics are made up.

  1. #keelstone-carrier-portal · SlackJul 16, 9:14 AM ET

    • Daniel Okafor Can we filter available drivers by active certification before assignment? Ops keeps asking.

    • Ravi Menon Yes, we can do that.

    observed · a request and an informal yes

  2. KEEL-327 · JiraIn progress · Marcus Reid

    Certification filter on driver assignment list

    Linked PR #471 · 2 commits · Jul 17

    observed · delivery has moved

  3. SoW v2 · §5.2 ExclusionsExecuted Jul 2 · Amendment 1

    “Certification-based filtering of driver records is excluded from this Statement of Work and may be added by written amendment.”

    governing · the version both parties signed

See how a request connects to the agreement.

Follow the signed scope, client request, delivery work, approval status and current version. Select a point to inspect the evidence and any gaps. Expand the record for more detail.

Northstar Labs × Keelstone Logistics · as of Jul 19Five-point overview
GoverningObservedWorql, for reviewNeeds a decisionDepends on a decision
Solid recorded · dashed observed · dotted inferred · long dash missing
Needs a decision · AUTHORITY · CONNECTED SOURCES

No approval found

Worql checked Slack, Jira and meeting transcripts for this engagement and found no approval.

What Worql found

No matching approval in the connected sources.

What this does not mean

Proof that no approval happened anywhere.

Who acts next

Ask someone who can sign to decide how to treat it.

Worql connects the evidence. Authorized people decide what changes.

Work through this decision in the demo

From scope change to client decision.

Follow the example through five steps. Rohan reviews the scope mismatch and proposes a change. Sofia reviews and approves it, then accepts Milestone 4 against six criteria. Finance receives the acceptance record and supporting history.

Viewing asRohan DeshmukhNorthstar · delivery lead
SourcesAgreementSlack · 1 channelJira · 1 projectGitHub · partial coverageMeetings · transcriptsEmail · not connectedRecord as of Jul 19
RV-031Needs a decisionInformal yesSoW v2 governs

Driver certification filtering requested

Daniel Okafor asked in #keelstone-carrier-portal on Jul 16. Ravi Menon replied “Yes, we can do that.” KEEL-327 is in progress with PR #471 linked. SoW v2 §5.2 excludes certification-based driver filtering.

Looked in
Agreement, Slack (1 channel), Jira, meetings
Found
No approval by anyone with sign-off
Not connected
Email
Decides
Rohan Deshmukh, then Sofia Marquez
  • SLACKDaniel Okafor: “Can we filter available drivers by active certification…”Jul 16
  • JIRAKEEL-327 In progress · Marcus Reid · PR #471Jul 17
  • SoW v2§5.2 Exclusions · certification-based filtering excludedJul 2

There’s more than one correct decision.

Control level · Govern

USD 4,800 is 11.29% of the USD 42,500 agreement, above the 5.00% threshold in the default policy, so a formal change decided by someone with authority is required. The level is set by deterministic rules, not by a model.

How should Northstar treat RV-031?

Rohan decides the treatment. Sofia decides the amendment. Neither is automatic.

What Worql does.

One shared record from the signed agreement to finance, with every change, decision and handoff in it.

Agreement and control

  • Contractual commitments translated into actionable workflows

    Your signed SoW becomes the scope, milestones and acceptance criteria both teams work against.

  • Change orders, approvals, and bilateral signatures

    A change is approved by someone with authority and signed by both sides before it alters the agreement.

  • Adaptive Commercial Control

    Rules set how much review each action gets, from its value, its share of the contract and its terms.

  • Shared, versioned, verifiable commercial records

    Both sides read one tamper-evident record. Signed versions are never edited in place.

Delivery and acceptance

  • Delivery coordination against contractual requirements

    Work in GitHub, Jira and Slack is checked against the signed acceptance criteria.

  • Evidence assembly and acceptance preparation

    Evidence is gathered per milestone, ready for the client’s acceptance decision.

  • Financial and contractual obligation management

    Obligations, rates and caps are tracked against the agreement.

  • Operational and financial handoffs

    An accepted milestone reaches finance with its decision and full history.

Intelligence and automation

  • Continuous source-driven commercial intelligence

    Worql reads your connected tools and meetings against the agreement and raises what changed.

  • Autonomous coordination across enterprise systems

    The next step moves across your delivery, finance and client systems without manual chasing.

  • Dependency orchestration and multistep execution

    Multistep work runs in order, with every dependency tracked.

  • Automated cross-system handoffs

    Work passes between tools on its own, and the record keeps up.

One shared record, with clear boundaries.

Every acceptance, decision and proposal records the party who made it and when. Signed versions stay unchanged; an amendment creates a new version. Each side’s internal notes, pricing and negotiating position stay private.

Northstar only

  • Estimate basis and internal notes
  • Internal review before anything goes to the client
  • Internal notes on options not proposed
  • Open items like RV-031, with the coverage behind each

Your delivery lead sees every open ask on the engagement, which have a decision, and which are still waiting on someone.

The shared record · both sides read the same thing

  • SoW v1, v2, v3 and the amendments between them
  • Amendment 2 as proposed, with the source it was raised from
  • The approval of Amendment 2, with names and times
  • Milestone 4 criteria, evidence, questions and acceptance
  • The acceptance record finance reviews from

Your finance team sees each accepted milestone with the amount, who accepted it, and the criteria it was accepted against.

Keelstone only

  • Sofia’s notes on a milestone before deciding
  • Keelstone’s own questions on a criterion
  • Keelstone’s internal sign-off gates: business, security, finance, legal

Your client’s approver sees what’s waiting on them: they can approve or decline a change, or respond without deciding, and accept a milestone, send it back, or ask a question. They sign in with an account but don’t need a subscription of their own.

Know which agreement applied at every step.

In this example, Amendment 2 created SoW v3 while preserving v2. Both sides can open the version that applied on a given date. Finance can see which version was used for each milestone’s acceptance.

Scope doesn’t drift. Memory does.

What Amendment 2 changed: SoW v2 and SoW v3, compared
SoW v2Executed Jul 2 · Amendment 1SoW v3 · GOVERNSExecuted Jul 28 · Amendment 2
§2 PRICEFixed price USD 42,500§2 PRICEFixed price USD 47,300 (+USD 4,800)
§5.2 EXCLUSIONSCertification-based filtering of driver records is excluded and may be added by written amendment.§5.2 UNCHANGED · §5.2a ADDEDCertification-based filtering of driver records is in scope as specified in Amendment 2.
M4 · CRITERION 3Webhook retry SLA met.M4 · CRITERION 3Webhook retry SLA met, measured per batch.

Nothing was edited in place. v1 (May 28) is also in the record.

Your firm runs it. Your client signs in only to decide.

Does our client have to sign up or use Worql?
No. Your firm runs Worql. Every Monday, Worql emails the client contacts you name a PDF digest of the engagement: what is signed, what changed and what is waiting on them. They need no account to receive it. They sign in only to take part: to sign the agreement, accept a milestone or decide a change.
Does the client pay for anything?
No. The subscription belongs to your firm. A client who signs in to sign, accept or decide needs no subscription of their own.
What can the client see?
The shared record: the agreement, change orders, milestones and the decisions on them. Your unsent proposals, internal notes and Worql’s suggestions stay on your side, in the app and in the digest.
Can a client stop the weekly digest?
Yes. Every digest has a link to stop it, and only the person who stopped it can turn it back on. Your firm can also take anyone off the list.

Find the value in your next engagement.

Explore the example, or review one of your scope changes, acceptance delays or recurring coordination tasks with us.

Explore the interactive demo

Try an example engagement. No account required.

Book an engagement review

30 minutes to review your scope, changes or next milestone.